Nicole Aquila Director of Process Management, Vireo Systems Inc/pH-D Feminine HealthWonderful Team That Supports Our Needs 24 Hours A Day
We diligently shopped around for an IT company after being disappointed in the past. We found that Sublime Computer Services is different. They are quick, kind, and a pleasure to work with. They are always available to us and make us feel important with their wonderful customer service. They not only help fix our issues, but also take the time to explain how it was done.
The biggest benefit to working with Sublime is that we now have a team of people to support all of our needs, like new employee set-up, trouble-shooting errors, and a 24-hour help desk.
Wanda Mason CEO, The Credit Union For Robertson CountyChoose Sublime! You Won’t Regret It.
If you are looking for someone to take care of your technology needs, then choose Sublime! You will not regret it.
Sublime is very responsive to our issues and always there when we need them. The technicians have been polite, professional, and knowledgeable. We feel that we can walk through any obstacle that may come with Sublime on board.
Steve Kirby President, Empower ElectricSublime Is Reliable
I think Adam and his staff are great to work with. We call them day or night to help us with our IT solutions!!
Joe Collier Managing Broker, ASM PropertiesLooks Out For Our Best Interest
I highly recommend Adam and his company, Sublime Computer Services. Adam has worked out the problems we were having with our server and made recommendations which have saved us time and money. I finally have someone who is looking out for my best interests.
Penny Funk Manager, Tennessee Association of Utility DistrictsComplete And Total Service
The benefit of working with Sublime Computer Services is that I have the assurance that someone is there to help the staff with any PC problems that rise. It helps to know that I am not having to search for someone every time someone has a problem. With my experience the service time is also timely. I am also grateful that we have someone to retrieve a quote for us on any new computers that we need and all I have to do is just order using a few key strokes and pay. It comes down to saving time and I think with anyone in today’s world that is significant because that is one of the largest benefits to any company.
To anyone that is thinking of choosing Sublime, I would tell them to definitely give it a chance and I think they would be satisfied with the complete and total service they will receive.
Debbie Bilbrey Manager, Hornet CorporationSublime Provides Valuable Experience
Your price is not extremely high considering the knowledge that you and your staff have. The IT company that we had prior to you was slightly lower in cost as was the quality of work. They were unable to secure and maintain our network the way our company requested. Therefore, it is well worth paying the extra cost for knowledgeable IT support.
Monitoring our system is very high on our companies list. Our systems contain confidential information. We want to make sure that there is minimum chance of cyber-attacks. We are also very pleased with the quick response from your IT support team when we have a computer issue that need to be resolved right away. Your maintenance of our backups and monitoring each computer and server gives us a piece of mind. I would also like to add that the person that maintains our software has complimented you and your IT staff. He has noticed the changes that you have made toward securing our network and said that your company has fixed many issues that were happening due to our past IT company.
In conclusion, I would recommend Sublime Computer Services for IT support to anyone looking for a knowledgeable and reliable IT company. Again, the pricing is well worth knowing that you have support there when you need it and monitoring your system 24 hours.
Mike Burns President, Burns Services, Inc.Sublime Provides Prompt And Professional Service
Recently, we walked in the office early one morning to discover we had no internet connection. The Sublime help line was called a little after 6: 30 a.m. on a Friday morning expecting to leave a message, but it was surprisingly answered by none other than Adam, the owner. He proceeded to walk through how to get the connection re-established. Once we were back online, he remotely accessed our system to ensure there were no other issues.
This is not uncommon for Sublime. If we call or email them, they usually resolve our issues within hours, not days, so we can stay productive.
We have previously dealt with other IT companies only to have to wait days for a return call resulting in unnecessary extended downtime.
If you are looking for an IT company, I would highly suggest Sublime Computer Services. They provide prompt and professional service keeping our computer system running with little downtime and free of crippling malware.
Dr. Eric Stamper Owner, Vision Source - HendersonvilleManaged, Monitored, and Coordinated
Adam Bell and Sublime Computer Services have been doing my all my networking and IT work for the past 2 years. They respond very quickly to all my needs and I feel confident in all of their technicians. We are a very tech-driven optometry office with nearly 20 workstations and several pieces of specialized equipment - they add new devices and workstations, manage all our security and backup, give me regular reports on the status of all our equipment, coordinate with vendors for some of our specialized instruments. They monitor our server constantly and have contacted me on the weekends when it was down and I didn't even know. It is very rare that our server or office software is down, but when it occurs, they treat it as the biggest emergency there is in the tech world knowing we can't do business without those things. I've been very pleased.
Brian Altman Director of Production and Operations, Five Stone StudiosMakes Our IT Budget Predictable
The maintenance contract has allowed us to be fairly predictable with our IT budget. I like that as we have grown in our needs, Sublime has been able to grow as well. We are much more technologically intensive than a standard office environment, so careful planning along with quick, decisive action is necessary to ensure that we are running properly.
One of the biggest selling points for me is that l am able to have a personal, one on one, relationship with Adam. Although that gets more difficult as companies grow, I like knowing that our company is more than just a check in the mail every month. Adam's team is part of our team.
Wayne Lowe Founder & President, Equinox Information SystemsProfessional And They Understand The Industry
Since we started using Sublime Computer Services our employees no longer have to manage IT tasks as a “part-time job.” Our people are more focused on their primary job responsibilities and are more productive. Sublime Computer Services has a clear and well-documented understanding of our network architecture.
Sublime Computer Services understands their industry and products; their prices are competitive; they treat you as a professional.
Stephany Sutton Practice Administrator, Tennessee Comprehensive Lung and SleepThere For Your Company No Matter What
The service we receive from Sublime Computer Services is second to none. One of the biggest benefits is that they are there for our company no matter what - 24 hours a day - which is a service most companies cannot offer. They are always willing to listen, educate, and find resolutions that meet the needs of the customer instead of what is best for Sublime.
Sublime’s employees are friendly, courteous, respectful, knowledgeable, and resourceful.
Randy Lopez CFO, TireworldSublime’s Service Rivals A Multi-Million Dollar IT Department
The greatest benefit to partnering with Sublime Computer Services is the peace of mind that our company has an IT solutions partner that rivals any Fortune 500 company. I have worked for the two largest tire companies in the world and the service level from Sublime rivals those multi-million dollar budget IT departments. Hands down, Sublime is head and shoulders above the rest in solving the issues right the first time.
Adam Bell does a phenomenal job of screening potential support staff and the corresponding support level definitely shows. As a former CFO of a multi-billion dollar corporation, I wouldn’t hesitate to outsource any of my internal IT groups to Sublime. This is the level of confidence I have in Adam and the entire Sublime team.
Chuck Page Plant Manager, American Development CorporationFast Response
Our network systems have never been this reliable and robust. Sublime Computer Services beats other competitors when it comes to fast response on help desk requests. If you are choosing a new IT company, then I would recommend you give Sublime a try.
Hana Ali Practice ManagerUpfront, Honest, Credible
Dependability and integrity are hard to find these days, but Sublime Computer Services delivers these traits. Adam and the Sublime team take care of our business like it was their own. They are upfront and honest about our technology needs (good, bad, and ugly), then present us with credible options that work better for us. The biggest benefit of working with Sublime Computer Services has been their availability and promptness of response. Their reliability is unmatched!
Comprehensive Arthritis Care
David Buck CFO/Corporate ControllerSaved Our Company Thousands Of Dollars
One of the biggest benefits of using Sublime Computer Services is that they can remotely correct problems on our desktop and laptop computers. Response time is critical in our industry to prevent costly downtime. Sublime’s commitment to providing fast response time has saved our company thousands of dollars over the last 5 years. If you are looking for an IT company, then I recommend Sublime Computer Services for their excellent customer service and very professional, knowledgeable staff.
Greenrise Technologies
Chip Hooper OwnerCapable of Handling Any Issue That Comes Up
Sublime Computer Services is the best IT company we have ever worked with. They are very professional, knowledgeable, and capable of handling any issue that comes up. Their monitoring and backup services are outstanding. Fast response is important to us. We need our IT company to respond to our needs as soon as possible. Sublime Computer Services has come through every time. If you are looking for an IT provider, then it would be a mistake to not at least sit down and talk with them before you make a decision.
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