WE MAKE IT WORK

Our value proposition is simple.

We proactively monitor and maintain your devices, servers, and network to secure your revenue through business continuity.

HIPAA

HIPAA compliance and security go hand-in-hand to protect sensitive healthcare information for providers and their patients. You are protected because The Compliancy Group protects us!

Be Secured

Partners

EVALUATE YOUR IT SUPPORT

Asking the right questions will help you understand whether an IT company is a good fit for your organization. These four (4) questions and how they are answered is all the information you need to make the right business decision for your IT support.

Ask

Ask

How is your IT service contract structured? Is there anything that you're charged extra for?

Our Answer

We provide truly flat-rate pricing. You will never be charged for labor. Ever. We will grow and contract with you with no changes to the level of service you'll receive.

Ask

Ask

Does your IT provider charge any type of on-boarding fee to get started? If so, how much?

Our Answer

We don't have any on-boarding fees to get started. We take all the risk. Our contract is simple and transparent, and aligns our business goals with yours.

Ask

Ask

Are you charged project fees, labor for system upgrades, office moves, or installing new equipment?

Our Answer

Zero project fees. Zero labor fees for ANY upgrades, moves, or installing equipment. You won't be charged for labor for anything.

Ask

Ask

Does your monthly IT service fee go up AND down based on your needs? How so?

Our Answer

A simple flat rate monthly fee only adjusts based on your success. Our contract scales as your business grows and even contracts if times get tough.

What Our Clients Say

Sublime Is Reliable

 

I think Adam and his staff are great to work with.  We call them day or night to help us with our IT solutions!!

Steve Kirby President, Empower Electric

Looks Out For Our Best Interest

 

I highly recommend Adam and his company, Sublime Computer Services. Adam has worked out the problems we were having with our server and made recommendations which have saved us time and money.  I finally have someone who is looking out for my best interests.

 

Joe Collier Managing Broker, ASM Properties

Complete And Total Service

 

The benefit of working with Sublime Computer Services is that I have the assurance that someone is there to help the staff with any PC problems that rise.  It helps to know that I am not having to search for someone every time someone has a problem. With my experience the service time is also timely. I am also grateful that we have someone to retrieve a quote for us on any new computers that we need and all I have to do is just order using a few key strokes and pay.  It comes down to saving time and I think with anyone in today’s world that is significant because that is one of the largest benefits to any company.

 

To anyone that is thinking of choosing Sublime, I would tell them to definitely give it a chance and I think they would be satisfied with the complete and total service they will receive.

Penny Funk Manager, Tennessee Association of Utility Districts

Sublime Provides Valuable Experience

 

Your price is not extremely high considering the knowledge that you and your staff have. The IT company that we had prior to you was slightly lower in cost as was the quality of work. They were unable to secure and maintain our network the way our company requested. Therefore, it is well worth paying the extra cost for knowledgeable IT support.

Monitoring our system is very high on our companies list. Our systems contain confidential information.  We want to make sure that there is minimum chance of cyber-attacks. We are also very pleased with the quick response from your IT support team when we have a computer issue that need to be resolved right away. Your maintenance of our backups and monitoring each computer and server gives us a piece of mind. I would also like to add that the person that maintains our software has complimented you and your IT staff. He has noticed the changes that you have made toward securing our network and said that your company has fixed many issues that were happening due to our past IT company.

In conclusion, I would recommend Sublime Computer Services for IT support to anyone looking for a knowledgeable and reliable IT company. Again, the pricing is well worth knowing that you have support there when you need it and monitoring your system 24 hours.

Debbie Bilbrey Manager, Hornet Corporation

Sublime Provides Prompt And Professional Service

 

Recently, we walked in the office early one morning to discover we had no internet connection. The Sublime help line was called a little after 6: 30 a.m. on a Friday morning expecting to leave a message, but it was surprisingly answered by none other than Adam, the owner. He proceeded to walk through how to get the connection re-established. Once we were back online, he remotely accessed our system to ensure there were no other issues.

This is not uncommon for Sublime. If we call or email them, they usually resolve our issues within hours, not days, so we can stay productive.

We have previously dealt with other IT companies only to have to wait days for a return call resulting in unnecessary extended downtime.

If you are looking for an IT company, I would highly suggest Sublime Computer Services. They provide prompt and professional service keeping our computer system running with little downtime and free of crippling malware.

Mike Burns President, Burns Services, Inc.

Managed, Monitored, and Coordinated

Adam Bell and Sublime Computer Services have been doing my all my networking and IT work for the past 2 years. They respond very quickly to all my needs and I feel confident in all of their technicians. We are a very tech-driven optometry office with nearly 20 workstations and several pieces of specialized equipment - they add new devices and workstations, manage all our security and backup, give me regular reports on the status of all our equipment, coordinate with vendors for some of our specialized instruments. They monitor our server constantly and have contacted me on the weekends when it was down and I didn't even know. It is very rare that our server or office software is down, but when it occurs, they treat it as the biggest emergency there is in the tech world knowing we can't do business without those things. I've been very pleased.

Dr. Eric Stamper Owner, Vision Source - Hendersonville

Makes Our IT Budget Predictable

 

The maintenance contract has allowed us to be fairly predictable with our IT budget. I like that as we have grown in our needs, Sublime has been able to grow as well. We are much more technologically intensive than a standard office environment, so careful planning along with quick, decisive action is necessary to ensure that we are running properly.

 

One of the biggest selling points for me is that l am able to have a personal, one on one, relationship with Adam. Although that gets more difficult as companies grow, I like knowing that our company is more than just a check in the mail every month. Adam's team is part of our team.

Brian Altman Director of Production and Operations, Five Stone Studios

Professional And They Understand The Industry

Since we started using Sublime Computer Services our employees no longer have to manage IT tasks as a “part-time job.”  Our people are more focused on their primary job responsibilities and are more productive.  Sublime Computer Services has a clear and well-documented understanding of our network architecture.

Sublime Computer Services understands their industry and products; their prices are competitive; they treat you as a professional.

Wayne Lowe Founder & President, Equinox Information Systems

There For Your Company No Matter What

 

The service we receive from Sublime Computer Services is second to none. One of the biggest benefits is that they are there for our company no matter what - 24 hours a day - which is a service most companies cannot offer. They are always willing to listen, educate, and find resolutions that meet the needs of the customer instead of what is best for Sublime.

Sublime’s employees are friendly, courteous, respectful, knowledgeable, and resourceful.

Stephany Sutton Practice Administrator, Tennessee Comprehensive Lung and Sleep

Sublime’s Service Rivals A Multi-Million Dollar IT Department

The greatest benefit to partnering with Sublime Computer Services is the peace of mind that our company has an IT solutions partner that rivals any Fortune 500 company.  I have worked for the two largest tire companies in the world and the service level from Sublime rivals those multi-million dollar budget IT departments. Hands down, Sublime is head and shoulders above the rest in solving the issues right the first time.

Adam Bell does a phenomenal job of screening potential support staff and the corresponding support level definitely shows.  As a former CFO of a multi-billion dollar corporation, I wouldn’t hesitate to outsource any of my internal IT groups to Sublime.  This is the level of confidence I have in Adam and the entire Sublime team.

Randy Lopez CFO, Tireworld

Fast Response

 

Our network systems have never been this reliable and robust.  Sublime Computer Services beats other competitors when it comes to fast response on help desk requests.  If you are choosing a new IT company, then I would recommend you give Sublime a try.

Chuck Page Plant Manager, American Development Corporation

Upfront, Honest, Credible

Dependability and integrity are hard to find these days, but Sublime Computer Services delivers these traits. Adam and the Sublime team take care of our business like it was their own. They are upfront and honest about our technology needs (good, bad, and ugly), then present us with credible options that work better for us. The biggest benefit of working with Sublime Computer Services has been their availability and promptness of response. Their reliability is unmatched!

Hana Ali Practice Manager
Comprehensive Arthritis Care

Saved Our Company Thousands Of Dollars

One of the biggest benefits of using Sublime Computer Services is that they can remotely correct problems on our desktop and laptop computers. Response time is critical in our industry to prevent costly downtime. Sublime’s commitment to providing fast response time has saved our company thousands of dollars over the last 5 years. If you are looking for an IT company, then I recommend Sublime Computer Services for their excellent customer service and very professional, knowledgeable staff.

David Buck CFO/Corporate Controller
Greenrise Technologies

Capable of Handling Any Issue That Comes Up

Sublime Computer Services is the best IT company we have ever worked with. They are very professional, knowledgeable, and capable of handling any issue that comes up. Their monitoring and backup services are outstanding. Fast response is important to us. We need our IT company to respond to our needs as soon as possible. Sublime Computer Services has come through every time. If you are looking for an IT provider, then it would be a mistake to not at least sit down and talk with them before you make a decision.

Chip Hooper Owner
Buy Floors Direct